customer onboardingonboarding

Use Case for
Customer Onboarding

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Harness the power of open banking

Knowing your customers can help to improve their onboarding process and overall experience.

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Problem

With the rise of open banking, financial institutions are facing two challenges: customer acquisition and retention.

Solution

The most innovative global banks, lenders, brands and fintechs use account transaction data to understand their existing and potential customers and improve satisfaction.

solution
case 1

Identity verification

KYC (Know Your Customer) allows financial institutions to verify customers’ personal data, using information from their online banking. The KYC output provides different types of personal data in a standardised, unified form.
Value: Quick and easy KYC checks, using open banking data.
Related products: KYC

case 2

Automate processes

Open Banking data allows companies not only to decrease time spent on the evaluation process but also to eliminate the manual analysis of bank statements by getting insights on the potential and existing customers in seconds.
Value: Improve the customer onboarding experience by decreasing applicant evaluation time.
Related products: KYC, Transaction Categorisation

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